Reference

Our Terms, Your Rights on 82e

At 82e, every account relationship is governed by a clear set of terms covering eligibility, data use, account conduct and dispute resolution — all written to reflect how…

Account Eligibility TermsData & Privacy PolicyDispute Resolution ProcessCookie PolicyJurisdiction Clause
82e Our Terms, Your Rights on 82e
LEGAL CONTACT PATHS

Reach Us About Policy or Account Terms

If you have a question about our legal terms, need a copy of your account data, or want to raise a dispute, our support team handles…

Email Support Send your legal query or data request to our policy team by email.
Live Chat Our live chat agents can direct urgent account or policy questions to the compliance…
Formal Dispute Form For structured disputes — including transaction disagreements on UPI, Paytm or PhonePe — submit…
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We operate transparent data and security practices tied directly to how your 82e account functions.

Data Retention

We hold account and transaction data for the period required under applicable law.

Cookie Controls

Our site uses functional, analytics and preference cookies.

Account Security

82e uses encrypted connections for all account sessions and two-step verification for login and withdrawal requests.

Who Holds Your Data

Your data is held by the legal entity operating 82e.net. We do not sell personal data to third parties.

Requesting Changes

You have the right to correct inaccurate personal data on your account.

Jurisdiction and Governing Law

These terms are governed by the laws applicable to the jurisdiction where 82e.net operates.

Common Legal and Account Policy Questions

Below are the policy questions we receive most often from account holders in India. If your question is not covered here, contact us directly through the channels listed in the section above and our team will respond within one business day.

Eligibility depends on local law in your region. You may open an account where local law permits. When you register, you confirm that accessing this platform is lawful under the rules of your specific location.

Email our policy team with your registered account ID and a subject line marked 'Data Request'. We process verified requests within 30 calendar days and deliver a structured export of the personal data tied to your account.

Yes. Submit a deletion request by email. We will remove identifiable personal data that is not required to be retained under applicable law. Certain transaction records must be kept for legal compliance periods before deletion.

Submit our online dispute form with your transaction reference, the amount and the payment method used — UPI, Paytm or PhonePe. Our team reviews each case and responds with a decision within five business days of receiving complete details.

We share data only with payment processors needed to complete your transactions — such as UPI networks and Paytm — and with authorities where legally required. We do not sell or rent personal data to marketing companies or other third parties.

We notify you by email at your registered address whenever material changes are made to our terms. Continued use of your account after the effective date of the update constitutes acceptance of the revised terms.

Raise the issue directly with our compliance desk via email, providing your account ID and a description of the concern. We acknowledge all legal-rights complaints within 24 hours and aim to resolve them within 30 days.